What is the processing time for orders?
- All orders are processed within 1-3 business days. Once your order has been shipped, you will receive a confirmation email with tracking information.
Do you offer returns or exchanges?
All sales are final, and we do not accept returns or exchanges. However, if you receive a defective or damaged item, please reach out to us within 7 days at support@seven2sevenco.com with your order number and a photo of the issue.
What shipping methods do you offer?
We offer both domestic and international shipping. Shipping costs are calculated at checkout, and delivery times depend on your location. Domestic orders typically arrive within 3-8 business days after shipping.
Do you ship internationally?
Yes, we ship worldwide! International shipping times vary depending on the destination, typically ranging from 10-21 business days. Please note that any customs fees or taxes are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods available at checkout.
Can I cancel or get a refund?
Due to the nature of the products, all sales are final and cancellations or refunds are not available. If you encounter any issues with your download or order, feel free to reach out for assistance at support@seven2sevenco.com
What happens if my order is returned back to your warehouse due to an incorrect address?
If an order is returned to us due to an incorrect mailing address or any other delivery issue, we will contact you via the email provided at checkout to resolve the matter. Please note that it is the customer’s responsibility to cover the cost of reshipping the order to the correct address.
We kindly ask that you double-check your shipping information before completing your purchase to avoid any delays or additional charges and the cost of the order being shipped back to us.